(Note there is a space in between printui. The following tasks help resolve missing black ink, colors are faded or do not match the original, and lines or streaks in printouts. NOTE Install the color ink cartridge on the left and the black ink cartridge on the right. Operating System Microsoft Windows 10 (64-bit) After replacing the black ink cartridge with a brand new one the printer now refuses to print anything. Sep 11, 2020 &0183;&32;Product HP 910 Ink. 0) and still am getting the same result. NOTE Install the color ink cartridge on the left and the black ink cartridge on the right. HP Photosmart 6510 Printers - Printer Prints a Blank Page or Does Not Print Black or Color Ink This document is for the HP Photosmart 6510, 6512, and 6515 e-All-in-One printers. I have tried everything. Wait until the printer is idle and silent before you proceed. Please remove the black ink cartridge to print with the tri-color cartridge. Place a document on the scanner glass and choose Copy option. The quality of a printed document or photo is not as expected. Letter or A4 size, unused, plain paper into the input tray. The printer toolbox opens. Product HP OfficeJet Pro 6978. 7,693 New member 04-03-2020 0507 AM My black ink says it is full but will not print. Lower the output tray, if it is not already lowered. The printer is working, but the printed output is missing black or color ink, or the printed page is blank or has very little ink. Print a Quality Diagnostic Report or a Print Test Page. If you have already performed the steps from the document Black or Color Ink Not Printing, Other Print Quality Issues and the issue persists, it could be a hardware failure. The replacement printhead assembly comes with pre-moistened wipes. Wait at least 60 seconds. Solution one Remove the black cartridge. Fix the printing with HP Print and Scan Doctor. Click the Microsoft Office Button, click the arrow next to Print, and then click Print Preview. I have cleaned the printhead, restarted the printer, put a different ink cartridge in, you name it, I have tried it. CAUTION Do not touch the copper-colored contacts or the ink nozzles. Make sure the printer is properly turned off from its power switch. Thought the replacement might be a dud. Do not unplug the printer until the printer has had a chance to properly park the printheads. If the printer is making a good copy, then the printer hardware is fine. The quality of a printed document or photo is not as expected. With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet. 3) Remove the power cord from the back of the printer (Do no press the power button) 4) Clean the ink cartridges, refer to solution 3 from this document. Check the Paper Type. Align the printer. Jul 3, 2019 07-05-2019 0407 PM. Now click Estimated Cartridge Levels to see the level of black ink on your printer. Mar 7, 2020 Clean the printhead. Wait at least 60 seconds. 1 Maximum fill line 2 Minimum fill line Fill any tanks that are at or near the minimum fill line. . Open the printer software to clean the ink cartridges in OS X v10. Figure Cartridge level indicators note Ink level warnings and indicators provide estimates for planning purposes only. Solution one Remove the black ink cartridge If you just set up your printer and you notice that black ink is missing or faded on your printouts, follow these steps to remove the black ink cartridge and print only. Dec 8, 2019 &0183;&32;Change the print settings to print with black ink only. The color comes out normal. Load plain white paper in the input tray. Black or Color Ink Not Printing, Other Print Quality Issues info about Print quality and Cartridge Issues. The printer aligns the ink cartridges. (3) With the printer turned on, disconnect the power cord from the rear of the printer. With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet. If your HP DeskJet 3755 printer is not printing black ink despite cleaning and aligning the printheads, there are a few additional steps you can try Check Ink Levels Ensure that the black ink cartridge has sufficient ink. Click Utility, and then click Open Printer Utility. The quality of a printed document from your HP Smart Tank 210, 520, 540, 580, or 5100 printer is not as expected, color or black ink does not print, or printouts are smeared, fuzzy, dark, or faded. Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about Print quality and Cartridge Issues. Operating System Microsoft Windows 10 (64-bit) I'm having issues with my printer not printing any black ink at all It only just started today, I've never had this issue before. It may be able to assist you with getting the black in printing correctly. The quality of a printed document from your HP Ink Tank 310 or 410 series printer is not as expected. Please replace all low ink cartridges. The printer is working, but the printed output is missing black or color ink, or the printed. HP Utility opens. Step 6 Replace the problem ink cartridge. All the tanks are about 1mm below max. Operating System Microsoft Windows 10 (64-bit) I am experiencing issues previously reported about prints that should be in black coming out as a light green color, but after attempting a few of the responses on similar questions the issue remains. We thought it was out of ink but replaced it and the black ink still won&x27;t print. The procedures in this document should help with streaked or faded printouts, color or black ink not printing, documents with blurred or fuzzy text, ink streaks or smears, and other print quality problems. Do not leave an ink cartridge outside the printer for more than 30 minutes. If you found this post helpful, you can let others know by clicking the Accept as Solution button. The printer is working, but the printed output is missing black or color ink, or the printed page is blank or has very little ink. Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about Print quality and Cartridge Issues. Black or Color Ink Not Printing, Other Print Quality Issues info about Print quality and Cartridge Issues. Click Utility, and then click Open Printer Utility. Operating System Microsoft Windows 7 (64-bit) Hello, I have purchased a HP Deskjet 3632 All-In-One and have set it up on my laptop and phone. Use the printer after each task to see if the issue is resolved. Put moisture kitchen towel on t. I have ran through all of the troubleshooting steps on the common print quality page for the 3522 without any success. My OfficeJet Pro 6960 has sudddenly stopped printing copying in black. Did Print Quality Diagnostic and only black is the one with empty block. Do not unplug the printer until the printer has had a chance to properly park the printheads. When I reconnected all power the printing resumed, but documents with black lettering will not print at all, e. I have a doubt whether this is actually blank ink or color ink is printing black color. Product Deskjet 3632 all-in-one. Remove the black cartridge and put it nozzle down in the water. I ran programs to clean heads, etc. There is another thread that is listed as "HP Envy 5055 Black Ink Won't Print". Close the cartridge access door. Sounds to me like printhead may be clogged, I suggest you call our technical support at 800-474-6836, I know your printer is just out of warranty, however because you just purchased the cartridge the cartridge would be in warranty. Close the cartridge access door. Follow the instructions given on your screen to finish the process. Hi, I'm having trouble to print the black color. Operating System Microsoft Windows 10 (64-bit) After replacing the black ink cartridge with a brand new one the printer now refuses to print anything. Search Windows for your printer model name, and then click the printer name in the list of results. exe and s) 8. In the pictures attatched, I believe that the brackets in picture 3 are black, the blurry greyblack line in picture 1 and the same lines in picture 2 may be black made from multicolor, and the arrow in picture 4. color or black ink not printing, documents with blurred or fuzzy text, ink streaks or smears, and other print quality problems. Operating System Microsoft Windows 10 (64-bit) I recently changed my genuine HP black ink cartridge and ran all cleanings and tests and the black ink does not print on my photosmart 5514 printer. Apr 6, 2019 Now go to Control panel Devices and printer Select all the printer entries and remove the device. I look forward to hearing back from you. I have recently replaced my ink cartridges in my Officejet 6500a printer. You may experience that the printer output is missing black or color ink, or the printer page is blank or has very little ink. The problem ink cartridge is the one that printed the defects on the Print Quality Diagnostic Report as described earlier in this document. I&39;ve tried unplugging and plugging in again. Virtual Assistant. Letter or A4 size, unused, plain paper into the input tray. your printer is capable of printing in single-cartridge mode. Hi MarcSKW, If you have already performed the steps from the document Black or Color Ink Not Printing, Other Print Quality Issues and the issue persists, it could be a hardware failure. You can check the ink levels through the printer software on your computer or directly on the printer&39;s control panel. Thank you for posting your query. Clean the printhead. The printer is working, but the printed output is missing black or color ink, or the printed. I look forward to hearing back from you. With the printer turned on, disconnect the power cord from the rear of the printer. I have a HP Smart Tank Plus 651. HP recommends that you use genuine HP ink or toner supplies. Install back in the printer. (2) Wait until the printer is idle and silent before you continue. This document is for the HP Deskjet 2510, 2511, 2512, 2514, HP Deskjet Ink Advantage 2515, 2516, 2520hc All-in-One, and HP DeskJet Ultra Ink Advantage 2529 printers. It is not printing black and faintly printing color. Clean the printhead HP printers with clogged printhead nozzles dont usually print black ink. The printer is working, but the printed output is missing black or color ink, or the printed page is blank or has very little ink. Is your color or black ink not working on HP printer You may experience that the printer output is missing black or color ink, or the printer page is blank or has very little ink. HP Officejet 4620 Answered View the answer I have this problem too Is this a good question Yes No Score 162 56 Comments. 2) Remove all of your ink cartridges from the printer and close the door. With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet. Touch Clean Printhead, and then touch Continue. I assumed the ink had run out as I was still using the original test cartridge that came with the printer and replaced it with a full new HP (instant ink) cartridge. I look forward to hearing back from you. Figure Open the ink cartridge access door. Then, in the lower-left corner of the control panel, press the. Use the printer after each task to see if the issue is resolved. Inspect the ink cartridge contacts for ink and debris buildup. Cant align as no black is printing. Get a plastic dish and put 14" of hot water in it. Open the Printer Maintenance menu. Inspect the ink cartridge contacts for ink and debris buildup. I looked through the forum and saw this question has been asked many times. The printer is working, but the printed output is missing black or color ink, or the printed page is blank or has very little ink. I appreciate your efforts in trying to resolve this issue by performing all the necessary troubleshooting steps. Wait for the cleaning process to complete and then print a test page to see if the black ink is now printing. HP DeskJet GT 5810, 5820 Printers - Color or Black Ink Not Printing; Other Print Quality Issues This document is for HP DeskJet GT 5810 5811, 5820, 5821, and 5822 All-in-One printers. Nov 1, 2022 &0183;&32;HP DeskJet, ENVY, OfficeJet Printers - Black or Color Ink Not Printing, Other Print Quality Issues. Step 4 Make sure the ink cartridges are properly vented and seated correctly. Now click Estimated Cartridge Levels to see the level of black ink on your printer. May 2, 2016 &0183;&32;6. When the printer finishes cleaning the ink cartridges, click Print to print a test page. Product HP Smart Tank 515 Wireless All-in-One. A Print Quality Diagnostic report prints. Hold the ink cartridge by its sides. May 7, 2020 &0183;&32;Hi SoulP76. You can fix this by gently using a pin to clean up the clog on the vent. (5) Wait at least 60 seconds. Operating System Microsoft Windows 7 (64-bit) Hello, I have purchased a HP Deskjet 3632 All-In-One and have set it up on my laptop and phone. Dec 11, 2018 &0183;&32;Do not remove both ink cartridges at the same time. HP Tango Printers - Black Ink Not Printing, Other Print Quality Issues. To release the ink cartridge, lift the lid on the ink cartridge slot, and then gently push the lid back until it stops. I cleaned the printhead 4-5 times it got better, but then after another 5-6 pages of printing it printed blank pages again. HP Utility opens. ) In Windows, search for and open Programs and features. The printer is working, but the printed output is missing black or color ink, or the printed page is blank or has very little ink. Under print server properties, go to drivers - remove any entry there as well. When printing out a quality test it is clear that black printheads 1-7 are not functioning at all. Please reach out to the HP Support in your region regarding the service options for your printer. Lift the scanner lid. In the meantime. CAUTION Do not touch the copper-colored contacts or the ink nozzles. just not the black. Remove inks5. If you just set up your printer and you notice that black ink is missing or faded on your printouts, follow these steps to remove the black cartridge and print only with the tri-color cartridge. Some paper might not absorb ink as well as others, causing faded or smeared prints. I have cleaned the printer heads multiple times and aligned them. 35,032 10,529 2,558. note Install the color ink cartridge on the left and the black ink cartridge on the right. Updating the printer firmware and cleaning the ink cartridge may resolve this issue. Inspect the ink cartridge contacts for ink and debris buildup. Press the Power button to turn on the printer, if it is not already on. HP cannot guarantee the quality or reliability of non-HP or refilled cartridges. Any help would be greatly appreciated. Complete both stages if necessary. Swipe up on the display, and then touch Printer Maintenance. Your printer stops and displays a message when ink levels get too low. Do not leave an ink cartridge outside the printer for more than 30 minutes. If the black ink fails to print then please reach out to our HP phone support team to check the warranty options for the black ink. In backup mode, blacks might not be as dark, or printouts might be in grayscale (shades of gray with no color). Pull up on the ink cartridge to remove it from the slot. exe s and click Ok. If the printhead is badly clogged, it might require another cleaning cycle. Grayscale This setting prints the handout in grayscale. Clean the Printhead 3. If the printhead is badly clogged, it might require another cleaning cycle. Try to print. Hello Community, The quality of a printed document or photo is not as expected. I appreciate any. Solution one Remove the black cartridge If you just set up your printer and you notice that black ink is missing or faded on your printouts, follow these steps to remove the black cartridge and print only with the tri-color cartridge. The following tasks help resolve missing black ink, colors are faded or do not match the original, and lines or streaks in printouts. Black or Color Ink Not Printing, Other Print Quality Issues info about Print quality and Cartridge Issues. I'd be happy to assist you. Check ink levels Ensure that the black ink cartridge has enough ink to print. No black ink is being used. Now, check if still the HP printer is not printing black. Run cleaning procedure. Load U. The newly installed HP black cartridge is not out-dated, and the estimated ink level is good. If the print quality is unacceptable, click Yes when prompted. Ink level warnings and indicators provide estimates for planning purposes only. Now, open the HP Print and Scan Doctor utility and click on the Start option to select your HP printer. If you completed all the troubleshooting steps recommended by fellow Community member LynnB and are still unable to print in black ink, I suspect the issue may be the printer and not the cartridge. For successful printhead assembly replacement, it is important to get the electrical contacts inside the printer as clean as possible. Slide the ink cartridge into its slot, and then gently press the ink cartridge down until it snaps into place. The fastest way to resolve color or black ink not printing or other ink-related issues for your specific product using our Virtual Assistant. Wait until the warm-up period finishes and your printer is idle and silent before you proceed. Wait at least 60 seconds. Hard reset (hold 3 plus key for 25 seconds, press. Check the estimated ink levels. Clean the printhead HP printers with clogged printhead nozzles don&x27;t usually print black ink. This document is for the HP Deskjet 2510, 2511, 2512, 2514, HP Deskjet Ink Advantage 2515, 2516, 2520hc All-in-One, and HP DeskJet Ultra Ink Advantage 2529 printers. My HP 4100e is new this year. Nov 11, 2022 Check some of the most frequent questions about Instant Ink HP INSTANT INK, HP PLANS INK AND TONER. Level 1. Close the scanner lid. Others on here have reported temporary fixes but. If the vent on the top of the ink cartridge is clogged or obstructed, the ink cartridge might not work properly. Is your color or black ink not working on HP printer You may experience that the printer output is missing black or color ink, or the printer page is blank or has very little ink. Now will not print black ink. (print bar). Jul 17, 2020 &0183;&32;07-13-2020 0903 PM. Apr 29, 2013 My faithful HP Photoshop Plus 210e printer stopped printing in black ink last week. If you do not use genuine HP cartridges, the steps in this document might not resolve the issue. Please replace all low ink cartridges. Load plain white paper in the input tray. The Printer Information page and the Printer Status Report ist - 8299368. Over night it happened, there is no black ink on the paper. This document is for HP Officejet 6600 and 6700 Premium e-All-in-One printers. The printer is working, but the printed output is missing black or color ink, or the printed page is blank or has very little ink. Jan 28, 2019 &0183;&32;suevka. HP Photosmart 6510 Printers - Printer Prints a Blank Page or Does Not Print Black or Color Ink This document is for the HP Photosmart 6510, 6512, and 6515 e-All-in-One printers. Remove inks5. Check some of the most frequent questions about Instant Ink HP INSTANT INK, HP PLANS INK AND TONER. Use genuine HP cartridges. I appreciate any. All test pages come out blank. The quality of a printed document from your HP Ink Tank 310 or 410 series printer is not as expected. When printing out a quality test it is clear that black printheads 1-7 are not functioning at all. Product HP Smart Tank 515 Wireless All-in-One. Clean the electrical contacts inside the printer. 07-20-2020 0857 PM. Again double-click HP Printer Assistant. The quality of a printed document from your HP Smart Tank 670, 720, 750, 6000, 7000, or 7300 series printer is not as expected, color or black ink does not print, or printouts are smeared, fuzzy, dark, or faded. Turn on the printer, if it does not turn on automatically. For successful printhead assembly replacement, it is important to get the electrical contacts inside the printer as clean as possible. If you see it click on it and click Remove at the bottom. To release the ink cartridge, lift the lid on the ink cartridge slot, and then gently push the lid back until it stops. Remove and clean each ink cartridge one at a time. Print a Print Quality Diagnostic Page, and then evaluate the results. ) I tried all the remedies in the archived threads regarding this problem for a C309a. Clean the Cartridges 4. (You can try other options for Media, but I found this was the only setting that gave me anywhere near true blacks & greys). Depending on your version of OS X, click Print & Scan or Printers & Scanners. Did many cleaning attempts via screen. Still no black printing. Turn it over and examine the area around the ink port. If necessary, open the Tools menu, and then touch Clean Printhead. 3) Remove the power cord from the back of the printer (Do no press the power button) 4) Clean the electrical contacts, refer to step 12 from this document. Type "services. Check if the vents of the cartridges are clogged. Check ink levels Ensure that the black ink cartridge has enough ink to print. I changed my black ink cartridge in my HP Photosmart 5514 (product number CQ183A, serial Private Information Removed) and now it will not print black. khezu armor, average wordle streak
Click Utility, and then click Open Printer Utility. . Hp black ink not printing
Jan 8, 2021 Suddenly my OfficeJet 6958 won&39;t print in black. Repeat these steps to clean around the nozzles on the other ink cartridge. Now again open "Run" - Type spool and ok - Go to PRINTERS folder - delete everything in that folder. Printer recognizes and seems to be fine. For photos, use HP Advanced Photo Paper for best results. 1200, 2029 Printers - Color or Black Ink Not Printing. Step 4 Make sure the ink cartridges are properly vented and seated correctly. The printer aligns the ink cartridges. 08-29-2018 0837 PM. Follow the guidelines above to open the Printer troubleshooter. When the printer finishes cleaning the ink cartridges, click Print to print a test page. It has full ink in each tank. Go to Estimated Levels. Check out our. Product HP PageWide Pro MFP 477dw. Hi MarcSKW, If you have already performed the steps from the document Black or Color Ink Not Printing, Other Print Quality Issues and the issue persists, it could be a hardware failure. With the printer turned on, disconnect the power cord from the rear of the printer. If the vent on the top of the ink cartridge is clogged or obstructed, the ink cartridge might not work properly. 04-13-2020 0950 PM. If the black ink fails to print then please reach out to our HP phone support team to check the warranty options for the black ink. Use the HP Print and Scan Doctor 7. Drying them with a hair. When I print a Print Quality Report one of the black ink columns prints no color, just blank white. If the vent on the top of the ink cartridge is clogged or obstructed, the ink cartridge might not work properly. ) In the Devices and Printers windows look for your HP printer. Any help would be greatly appreciated. Printer Does Not Print Black Ink or Color Ink, or Prints Blank Pages. (3) With the printer turned on, disconnect the power cord from the rear of the printer. After installing new ink cartridges, the printer automatically prints an alignment page. Apr 22, 2020 &0183;&32;Welcome to the HP Support Community. just not the black. Follow the instructions given on your screen to finish the process. NOTE It is recommended to replace the ink cartridges before they they are depleted. I replaced with a brand new HP cartridge (black 61). The HP Smart software shows that the cartridge is full and that the black ink cartridge is properly installed. Step 1 Check the estimated ink levels Check the cartridge level indicators on the control panel to determine ink levels. Refill the black inkreplace the cartridgeif necessary. 02-26-2022 1125 AM. 9 Mavericks, or OS X v10. Black ink cartridge light stays on (not blinking) no matter what attempts to reset as suggested in troubleshooting. Remove the black cartridge and put the printhead down into the water. Your printer stops and displays a message when ink levels get too low. I have looked through the menus and see no way to perform a head cleaning task. I looked through the forum and saw this question has been asked many times. In the Print & Scan or Printers & Scanners window, select your printer, and then click Options & Supplies. For the best print quality, align the ink cartridges. If you found this post helpful, you can let others know by clicking the Accept as Solution button. I've been using automatic cleaning and even bought new cartridge. com For Use with HP OfficeJet Pro X Series Printers HP Officejet. Ink level warnings and indicators provide estimates for planning purposes only. HP cannot guarantee the quality or reliability of non-HP or refilled cartridges. Refill the black inkreplace the cartridgeif necessary. I even cleaned out the direct ink port on the. The quality of a printed document or photo is not as expected. (5) Wait at least 60 seconds. Paper with ColorLok technology is industry-standard paper that works well with HP ink. I have tried cleaning the print head over 50 times and still nothing. The quality of a printed document from your HP Smart Tank 790 or 7600 series printer is not as expected, color or black ink does not print, or printouts are smeared, fuzzy, dark, or faded. Then, print the pages again. Check out our. Operating System Microsoft Windows 10 (64-bit) After replacing the black ink cartridge with a brand new one the printer now refuses to print anything. Click Utility, and then click Open Printer Utility. Color or black ink not printing. Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge. Plain paper with ColorLok technology works well for text and documents with graphics. To check the authenticity of your cartridges, go to the HP anti-counterfeit webpage (in English). The extended self-test report prints. In general, low ink levels should not impact print quality. HP Tango Printers - Black Ink Not Printing, Other Print Quality Issues. This document is for HP DeskJet Ink Advantage 5645, ENVY 5640, 5642, 5643, 5644,. Jul 18, 2019 Check the ink level on your printer and replace the low ink cartridge. HP DeskJet, ENVY, OfficeJet Printers - Black or Color Ink Not Printing, Other Print Quality Issues. Run your finger along the top of the cartridges to feel for any that are protruding, and if any are, press down firmly until each cartridge snaps into place. 3) Remove the power cord from the back of the printer (Do no press the power button) 4) Plug the power cord back into the printer. Reinsert the ink cartridges, and then close the ink cartridge access door. I've tried to run the clean printhead function multiple times; however, it still won't print. Is your color or black ink not working on HP printer You may experience that the printer output is missing black or color ink, or the printer page is blank or has very little ink. Lower the output tray, if it is not already lowered. I replaced with a brand new HP cartridge (black 61). Jul 22, 2019 With the nozzles toward the printer, insert the ink cartridge into its slot until it snaps into place. The black ink has stopped printing. You may experience that the printer output is missing black or color ink, or the printer page is blank or has very little ink. Operating System macOS 10. Thought the replacement might be a dud. Open the Printer Maintenance menu. Slide the ink cartridge into its slot, and then gently press the ink cartridge down until it snaps into place. Check some of the most frequent questions about Instant Ink HP INSTANT INK, HP PLANS INK AND TONER. HP Tango Printers - Black Ink Not Printing, Other Print Quality Issues. If the preceding steps did not resolve the issue, replace the problem ink cartridge, even if that ink cartridge is not low on ink. Remove USB cable, if present. The fastest way to resolve color or black ink not printing or other ink-related issues for your specific product using our Virtual Assistant. Bob Headrick, HP Expert. Level 16. The black text on the page should not show ink streaks. Any ideas Category Instant Ink cartridges. The carriage moves to the center of the printer. I have also uninstalled and reinstalled the printer. The troubleshooting steps in the document here may help resolve black not printing on your Photosmart 5520. Remove USB cable, if present. Cleaning the black ink cartridge with a dollar bill as suggested on another post. Repeat these steps to inspect the vents on each of the ink cartridges. The procedures in this document should help with streaked or faded printouts, color or black ink not printing, documents with blurred or fuzzy text, ink streaks or smears, and other print quality problems. The printer from the win7 box is now offline. 06-04-2022 0842 AM. The black text on the page should not show ink streaks. ) I tried all the remedies in the archived threads regarding this problem for a C309a. Printer issues Color or Black Ink not printing Color or black ink not printing Is your color or black ink not working on HP printer You may experience that the printer output is missing black or color ink, or the printer page is blank or has very little ink. Some paper might not absorb ink as well as others, causing faded or smeared prints. The printer is working, but the printed output is missing black or color ink, or the printed page is blank or has very little ink. Click the Microsoft Office Button, click the arrow next to Print, and then click Print Preview. Ink level warnings and indicators provide estimates for planning purposes only. Wait until the printer is idle and silent before you proceed. The fastest way to resolve color or black ink not printing or other ink-related issues for your specific product using our Virtual. Install back in the printer. Feb 18, 2020 With the nozzles toward the printer, insert the ink cartridge into its slot until it snaps into place. Press the "windows key" "r" to get the "Run" window open - Type "printui. Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge. ) Select Uninstall. The quality of a printed document from your HP Smart Tank 670, 720, 750, 6000, 7000, or 7300 series printer is not as expected, color or black ink does not print, or printouts are smeared, fuzzy, dark, or faded. You need the full HP software to complete some of. HP OfficeJet Pro 9110, 9120, 9130 Printers - Color or black ink not printing, other print quality issues The quality of a printed document is not as expected, color or black ink does not print, or printouts are smeared, fuzzy, dark, or faded. Operating System Microsoft Windows 7 (32-bit) I have a fairly new printer, only used a handful of times, still has the ink supplied and shows as plenty of ink left, prints colour but no black whatsoever, i&39;ve tried cleaning the print heads using the printer. Place the sample in the output tray when you package your printer for shipping. At this point I believe the cartridge is faulty but cant find a way to get a new one fro the instant ink program. Inspect the ink cartridge contacts for ink and debris buildup. If the standard troubleshooting did not resolve black not printing I would suggest removing the black cartridge. (3) With the printer turned on, disconnect the power cord from the rear of the printer. Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge. Now click Estimated Cartridge Levels to see the level of black ink on your printer. . nude celeb forum